Trouble Shooting E-mail

A few steps to help us to trouble shoot the problem with your email account.

1. Are you not able to send and receive mail?

2. Have you checked that you have an internet connection

3. What type of errors are you receiving?

4. Have you tried sending a test email to yourself

5. Which mailboxes is it for?

6. Are the users experiencing it on all their devices?

7. Are they users using the same network?

If so, what is the IP address?

The following site will give you your current IP: https://www.whatismyip.com